All treatments provided by ZaSpa require informed consent. Clients must complete a medical intake and consultation prior to any procedures.
 

Key Policies:
- Informed Consent Forms are mandatory for each service.
- Review of medical history and allergies prior to treatment.
- Emergency Protocol in place (e.g. epinephrine for anaphylaxis, hyaluronidase on hand for filler reversal).
- Pre-treatment checklist to assess client readiness.

   

ZaSpa is committed to providing a professional, respectful, and luxury experience. The following policies apply:
 

- Age Requirement: Clients must be 18+ for all aesthetic treatments.
- Booking: Appointments must be scheduled in advance.
- Cancellation: 24-hour notice is required to cancel or reschedule.
- No-Show Policy: No-shows may be subject to a $50 fee.
- Late Arrival: Appointments may be shortened to avoid overlap.
- Payment: Due at time of service; tipping is appreciated but not required.

Cleanliness and client safety are top priorities. Infection control procedures include:
 

- PPE must be worn (gloves, mask) during treatments.
- Surfaces and instruments disinfected between clients.
- Mobile setup includes clearly defined clean and dirty zones.
- Sharps disposed in puncture-resistant containers.
- Products stored per manufacturer guidelines; cold chain monitored.

  

To maintain transparency and smooth operations, ZaSpa adheres to the following:
 

- Transparent pricing and treatment descriptions.
- Promotional disclaimers: 'Some restrictions apply. See ZaSpa.com/legal'
- Travel Fee: May apply outside standard mobile service area.
- Photo/Video Consent: Required for all marketing usage.
- Client Records: Securely stored in HIPAA-compliant format (paper or electronic).